If you don't find an answer below, please use the link above to Contact Steve
Login to your account, click on the Account tab, select Change membership, and continue throughout the checkout process. Your account will be upgraded as soon as your order is processed.
Our online viewer requires:
- Microsoft Windows Vista / Mac OSX 10.6 or higher (Linux is not supported).
- iPad 2+, iPhone 4+ iPad, Android and tablet.
- High-speed internet (5.0 mbps or higher).
- Adobe Flash 10.3 or higher (except iOS devices).
Yes. We have implemented a video player that allows you to adjust the speed between 0.5x, 1x, 1.5x, and 2x so you can watch at a pace that suits your needs.
Yes! We get that a PDF textbook isn’t ideal for everybody, so we make physical copies available as well (only physiology for now). And don’t worry, they aren’t priced anything like the art history books that you had to buy during undergrad.
If you have forgotten your password click the Login tab on the home page and then select Lost your password and you will be walked through the process.
Once you have logged in you can click on Account and then Change password and you will be walked through the process.
Unfortunately not. All subscriptions begin at Sign Up as soon as your payment has been processed.
The videos and text are designed to complement one another so they are not offered separately.
Views are limited to six views per video for each subscription. Each time a video is loaded it is counted as a view, irrespective of how much of the video is watched. The usage limit is in place to prevent abuse of the system (sharing logins). However, if you ever reach the limit you can send us a support message and we can reset your usage after reviewing your account.
One device at a time.
We offer a free account to ensure customer satisfaction and allow users to get a sense of what their experience will be when purchasing a Full Access Membership Plan. However, due to the nature of online digital content, all sales are final.
Please contact Steve.