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What if I want to upgrade my Free Membership Plan to a Full Access Physeo™ Membership Plan?

Login to your account, click on the Account tab, select Change membership, and continue throughout the checkout process. Your account will be upgraded as soon as your order is processed.

What are the system requirements to view the videos?

Our online viewer requires:

  • Microsoft Windows Vista / Mac OSX 10.6 or higher (Linux is not supported).
  • iPad 2+, iPhone 4+ iPad, Android and tablet.
  • High-speed internet (5.0 mbps or higher).
  • Adobe Flash 10.3 or higher (except iOS devices).
Can I watch videos at a faster speed?

Yes. We have implemented a video player that allows you to adjust the speed between 0.5x, 1x, 1.5x, and 2x so you can watch at a pace that suits your needs.

I lost/forgot my password. How can I reset my password?

If you have forgotten your password click the Login tab on the home page and then select Lost your password and you will be walked through the process.

How do I change my password?

Once you have logged in you can click on Account and then Change password and you will be walked through the process.

Can I choose when my subscription starts or delay activation?

Unfortunately not. All subscriptions begin at Sign Up as soon as your payment has been processed.

Can I purchase the Physeo™ text or videos separately?

The videos and text are designed to complement one another so they are not offered separately.

How many different computers can I use to access the videos?

One device at a time.

What is your refund policy?

We offer a free account to ensure customer satisfaction and allow users to get a sense of what their experience will be when purchasing a Full Access Membership Plan. However, due to the nature of online digital content, all sales are final.

If I purchased the PreSale subscription does it include all future videos?

Yes. Once you have a Full Access Membership Plan you will have access to all future videos at no additional cost. You will receive access to all nine Physeo chapters as they become available.

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